The offer and sale of products in the website www.anticamasseriadelfano.it are regulated by the following general conditions of sale. Products purchased on this site are sold by Antica Masseria del Fano di Roberto Ziletti, whose registered office is in vicolo Castelletto 3, 25025 Manerbio (BS) Italy, VAT registration number: IT03544860988-Cf: ZLTRRT61D10F205K-REA BS-543214.
In this agreement the following definitions are used:
Customer: means any natural person who buys goods for purposes unrelated to entrepreneurial activity, business, craft or profession;
Antica Masseria del Fano di Roberto Ziletti: indicates the company Antica Masseria del Fano di Roberto Ziletti, registered in vicolo Castelletto, 3, 25025 Manerbio (BS) Italy, VAT registration number: IT03544860988-Cf: ZLTRRT61D10F205K-REA BS-543214;
Products: the products marketed by the Antica Masseria del Fano di Roberto Ziletti;
Party: Indicates the client or Antica Masseria del Fano di Roberto Ziletti separately;
Parts: indicates the client and Antica Masseria del Fano di Roberto Ziletti jointly.
KNOWLEDGE OF THE GENERAL CONDITIONS OF SALE
The terms of sale are deemed to be known by the client at the time of making the purchase. Therefore, every order it involves implicit acceptance. These terms and conditions may be updated or changed at any time from the Antica Masseria del Fano di Roberto Ziletti, who will report through the appropriate channels of communication to customers.
OBJECT OF THE CONTRACT
The offer and sale of products on the website www.anticamasseriadelfano.it implies the implementation of a mail order contract governed by arts. 50 ss. of Legislative Decree No. 206 September 6, 2005 (consumer code), as well as by Legislative Decree n. 70 April 9, 2003 (Law on electronic commerce).
ACCEPTANCE OF THE ORDER AND CONCLUSION OF THE SALES CONTRACT
The customer by sending a purchase order, declares to know and accept these general conditions of sale and any additional information contained on the site. The contract shall be deemed to have been concluded, and shall be binding on both parties, just as they will be sent to the customer via e-mail to the e-mail address indicated at the time of purchase, a confirmation of the order or the notice of shipment.
PRODUCTS AND PRICES OF SALE All sales prices of the products on the site www.anticamasseriadelfano.it are inclusive of VAT and all other taxes, but not delivery charges, which are identified separately. They constitute a public offering pursuant to art. 1336 It is understood that the picture accompanying the presentation of the products may not be fully representative of its features but may differ in color, size and accessories shown in the figure.
At the time of purchase, the customer can choose whether to pay by credit card, PayPal or bank transfer. For credit card payment and payment via a PayPal account, the customer will be redirected to the PayPal site to pay with any credit card accepted or via his or her own PayPal account.
PayPal, directly manages the data entered on its website to make your payment. Antica Masseria del Fano di Roberto Ziletti does not collect any data on the credit card used, or access codes to payment “PayPal”. This information is collected directly from PayPal.
In the case of payment by bank transfer, the customer shall make payment within 2 working days from placing the order, following the instructions that are provided on the website and in the automatic email that announced the receipt of the order. The goods will be sent to the customer only after actual receipt of the transfer.
TAX CERTIFICATE AND INVOICE
No invoice relating to products purchased by private individuals is issued because the sale is not subject to the obligation of issuing a tax certificate within the guidelines of article 22 paragraph 1 n 1 of Presidential Decree 633 of 1972 and article 2 of Presidential Decree No. 696 of 1996. All customers will receive a summary order that has the same tax and legal value of a ticket.
The products are shipped by courier, and customer’s delivery times vary according to the destination, of when the order is received and the availability of the product itself. In any case, however, delivery times will not exceed those envisaged in article 6, laws185/99 of the commercial code. For available goods delivery to the courier takes place within 2 working days from the moment of sending the order confirmation to the customer. Barring unforeseen circumstances the delivery time on national territory will be equal to 1 working day from delivery to the courier. For Puglia, Basilicata, Calabria, Sicily and Sardinia, the delivery time will be generally equal to 2 working days. For difficult to reach locations such as mountain resorts, Islands, extreme peripheries, the delivery time will be equal to 3/4 working days.
Upon receipt of the goods, the customer must strictly ensure that the parcel is perfectly closed, intact, undamaged. On each parcel a security tape is applied to prevent it from opening and to signal, if the tape is damaged, any tampering attempts. If the warranty tape is damaged, the customer must immediately report the fact to the courier, accepting the parcel with specific reserve indicating where and how the package is damaged. Otherwise it will be deemed duly delivered.
In case the customer is not available at the time of delivery of the order, the courier will leave a notice. The next day he will make a second attempt. If again it is not possible to deliver the order, the customer must promptly contact the courier to arrange delivery of the order within 2 working days maximum. To make unhindered delivery, the customer is invited to enter a mobile phone number in the delivery details.
A contribution will be asked for shipping and packaging of the order proportional to the quantity required, and specified both in the website as well as in the order summary during the purchase operation.
RIGHT OF WITHDRAWAL
To the effects of articles 64 et seq. of the Legislative Decree No. 206/05, the customer is entitled to exercise the right of withdrawal, without penalty and without specifying the reason. To take advantage of this right, the customer must send, within 7 working days of receiving the order, an email to us at firstname.lastname@example.org and a registered letter with acknowledgment of receipt to the Antica Masseria del Fano di Roberto Ziletti, vicolo Castelletto 3, 25025 Manerbio (BS), Italy, both containing personal details (name, surname, number of the original order, phone, product description, IBAN and name of the holder of the current account where the transfer will be made for the refund). The Antica Masseria del Fano di Roberto Ziletti, to facilitate the refund, will give to the customer a return code. On receipt of such notification by the Antica Masseria del Fano di Roberto Ziletti the customer shall send, at his or her own expense and with a courier of his or her choice, the product intend to be returned. The returned product must be received at the Antica Masseria del Fano di Roberto Ziletti at most within 7 (seven) days from the date of sending the return code. Once we receive the returned product, the Antica Masseria del Fano di Roberto Ziletti will, by bank transfer, refund the price paid for the product (s) for which it has exercised his or her right of withdrawal, within 25 working days of receipt of the products. The exercise of the right of withdrawal will not be effective if the product returned is not whole, or are missing the original packaging, in the absence of integral elements of the product, or to damage to the product. All risks relating to transport of returned product shall be borne by the customer.
PROVISION AND USE OF PERSONAL DATA
Your personal data is collected with the purpose of implementing the contract of purchase and shipment of orders. These data are processed electronically in accordance with applicable laws and may be performed only upon request of the judicial authority or other authorities authorized by law. The personal data will be communicated to subjects delegated to carry out the activities necessary for the implementation of the contract signed and circulated exclusively within this purpose. The Customer agrees expressly to provide the Antica Masseria del Fano di Roberto Ziletti with copies of identity documents deemed necessary for the purpose of any checks. Failure to comply with the above-mentioned request authorizes the Antica Masseria del Fano di Roberto Ziletti to claim breach of contract. The treatment takes place, even with the help of electronic means, in accordance with detailed arrangements in the light of article 11 of the Legislative Decre no. 196 of June 30th, 2003 which provides for the user’s warranty and generally protecting your rights, fundamental freedoms and dignity, with particular reference to confidentiality and personal identity. The treatment will take place over a period of time not exceeding that necessary for the fulfillment of the above described purposes. Obtaining the cancellation of their personal data is subordinate to the sending of a written communication sent to the Antica Masseria del Fano di Roberto Ziletti. Owner and manager of the collection and processing of personal data is the Antica Masseria del Fano di Roberto Ziletti registered in vicolo Castelletto 3, 25025 Manerbio (BS), Italy.
APPLICABLE LAW AND JURISDICTION
The contract between the Antica Masseria del Fano di Roberto Ziletti and the customer shall be governed by Italian law. Any dispute arising between the parties concerning this Agreement shall be dealt with by the Court of Brescia.